Release Notes 05.08.2020

1) Two-Channel Recording Player

Now users with Manager/Admin/Monitoring Sales Rep Roles have access to Two-channel recording player under Monitor => Archive:

Call recordings could be speeded up with 0.25 increments (up to 2x), channels could be disabled to only listen to a certain leg of the call, and you can jump back/ahead 10 seconds easily.

There are also stats available on the talk time percentage of the Rep vs. Prospect.