Release Notes 12.13.2019
1) Logging Email Tracking Data (Opens/Clicks) to Salesforce.com
Now Email Tracking Data (opens/clicks) can be logged Salesforce to provide more detailed reporting.
In order to enable this feature on your account, a FrontSpin admin user from your team must submit a request to firstname.lastname@example.org. Please note that this data will only be logged to Salesforce during periodic sync (which runs every 15-20 mins) and also when a Lead/Contact record is updated. Tracking this additional data will consume additional API calls.
To enable this, Admins will need to create the following custom fields in Salesforce on Lead & Contact Objects:
Activity/Task Object (logged on each email sent through FrontSpin):
After creating these fields, Admins will need to go to FrontSpin Settings => Integrations => Mapping => Reload Fields (top right corner), then map the new fields and Save.
Finally, link the new fields under Settings => Integrations => Advanced…