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• Release Notes 05.16.2021

• Clear Cache & Update Chrome
• Reset Your Internal Phone ID
• WebRTC Error, Dialer Stuck as “Trying”
• Choppy Call Quality? Here's How to Fix!
• Email Send Error / Retry Failed Emails
• I Can't Hear Them, They Can't Hear Me
• My List Only Shows 2000 Contacts
• Best Way to Reach FrontSpin Support
• Password Reset / Forgot Password
• My List Shows 0/0. How do I fix it?

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• Best Practices for Leaving Pre-Recorded Voicemails
• User Settings and Configuration Guide
• Admin Settings and Configuration Guide
• Updating Task Type via Workflow Rules
• Setting Up New Inbound Lead Notifications
• Creating Lists & Playbooks from Salesforce Reports
• Using FrontSpin’s Power Dialer
• Creating Lists & Playbooks from Native Conditions
• When to use Static Lists vs. Dynamic Lists
• Email Integration

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• Required Network Ports / IP Addresses
• Salesforce Reports, Dashboards and Advanced Fields
• Required Salesforce Fields
• Frontspin Recording API
• FrontSpin JumpStart Questionnaire (Salesforce)
• FrontSpin JumpStart Program (Salesforce)
• User Equipment Requirements & Recommendations
• FrontSpin JumpStart Program (Standalone)
• Required Salesforce Version
• FrontSpin JumpStart Questionnaire (Standalone)

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• July 2020: New Feature - Call History/Call Archive for Users
• November 2020: New Feature - Default Project
• Release Notes 03.07.2021
• Automatic Emails, A/B Testing, Pre-selected Templates
• Release Notes 01.24.2021
• Relative Day Variables & Conditionals
• Stats for the Email Steps and Variants (Deliveries/Opens/Clicks)
• Picklist value customization on a per layout basis
• Defining Mailboxes from which Automatic Emails will be sent:
• Last Call Date/Time Column in Lists

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