Most Popular Articles

• July 2020: New Feature - Call History/Call Archive for Users
• November 2020: New Feature - Default Project
• Automatic Emails, A/B Testing, Pre-selected Templates
• Relative Day Variables & Conditionals
• Stats for the Email Steps and Variants (Deliveries/Opens/Clicks)
• Defining Mailboxes from which Automatic Emails will be sent:
• Picklist value customization on a per layout basis
• Last Call Date/Time Column in Lists
• August 2022: New Feature - Pause List & Recording
• ACD Queue Overflow