All Features Released
- July 2020: New Feature - Call History/Call Archive for Users
- November 2020: New Feature - Default Project
- Automatic Emails, A/B Testing, Pre-selected Templates
- Relative Day Variables & Conditionals
- Stats for the Email Steps and Variants (Deliveries/Opens/Clicks)
- Defining Mailboxes from which Automatic Emails will be sent:
- Picklist value customization on a per layout basis
- Last Call Date/Time Column in Lists
- August 2022: New Feature - Pause List & Recording
- ACD Queue Overflow
- FrontSpin Chrome Plugin
- Reply vs New Thread vs Forward
- Call History/Archive
- Multiple Assigned Phone Numbers
- Built-In Voicemail
- ACD Queue with Overflow
- Forgot Password
- Adjusting List Order
- List Refresh/Reset Restrictions
- List Refresh Hourly Count Report