Release Notes 04.30.2023
The following features have been added to FrontSpin:
- Local Presence/ Random Presence Number Visibility
- Default Project on Lists
- Coaching/Monitoring Page Pagination
Local Presence/ Random Presence Number Visibility
Admins can now see the assigned Local Presence/Random Presence numbers in their admin settings. Simply go to:
Settings>Phone Numbers> Local/Random Presence Numbers:
This list is searchable and sortable.
*If you have Metro Presence enabled, those numbers will be displayed here as well.
Default Project on Lists
You can now add a default 'Project' when creating a list. On the list settings, you now have the option to select a 'Default Project'. This list is taken from the main list of Projects created in the admin settings.
When a user is dialing from this list, it will auto-fill with the default Project. If you have mapped that field to a SFDC custom field, it will send that data to SFDC as well.
Coaching/Monitoring Page Pagination
The Coaching/Monitoring page has added Pagination to reduce the number of users displayed to help improve performance. The pages will now display 25 users at a time.