Login As User

Login as User

Admin level users will now have access to "Login as User". This allows an admin to go in and look a specific users settings and is helpful when troubleshooting an issue with on of your users.You will be able to see exactly what the user is seeing on their side. The admin will also be able to give this access to any other user that would need to have this. The admin can do this by going into settings>user settings>user>then edit the users you want to have this access. 

To be able to login as the user, go to settings>user settings>user>then, next to the users name you will a drop down on the far right that says "Edit" or "Login As User".

When you select login as user, it will then proceed to login you in. However, at the top you will see "Admin Name as SDR name"

To get out of the user you had logged in as, simply log out of FrontSpin and log back in as per usual. The user will then be able to access their account again.