Call Recording Settings

DISCLAIMER: 

The information herein is public domain general information concerning electronic recording of telephone conversations.

FrontSpin is not dispensing any legal advice nor does it profess the accuracy of the information provided. If you have questions concerning legal implications of the following information, specific issues related to taping, how these issues apply in particular states or the legal ramifications of the use of this service, you should contact an attorney for advice.

FrontSpin is not legally responsible for any misinterpretation, lack of understanding or lack of knowledge regarding the use of electronic recordings or the use of its services by a purchaser or other party whether legal or illegal. It is your responsibility to acquaint yourself with the proper knowledge for legal use of these services. Please see warranties language below.

There are both federal and state statutes governing the use of electronic, mechanical or other device recordings. The unlawful use of such equipment can give rise not only to a civil suit by the “injured” party, but also criminal prosecution. Accordingly, it is critical that you know the statutes that apply and what the rights and responsibilities are when recording and disclosing communications.

Please be sure you have read the Terms of Service.

SETUP:

As an admin, you can configure call recordings under SETTINGS > YOUR ORGANIZATION > CALL RECORDINGS...

Many states have expanded beyond federal one-party consent to require all parties in a conversation to give an explicit OK to being recorded. These two-party consent states, and their respective area codes, include :

State Area Codes
California 209, 213, 310, 323, 408, 415, 424, 442, 510, 530, 559, 562, 619, 626, 650, 657, 661,
669, 707, 714, 747, 760, 805, 818, 831, 858, 909, 916, 925, 949, 951
Connecticut 203, 475, 860
Florida 239, 305, 321, 352, 386, 407, 561, 727, 754, 772, 786, 813, 850, 863, 904, 941, 954
Hawaii 808
Illinois 217, 224, 309, 312, 331, 618, 630, 708, 773, 779, 815, 847, 872
Maryland 240, 301, 410, 443, 667
Massachusetts 339, 351, 413, 508, 617, 774, 781, 857, 978
Michigan 231, 248, 269, 313, 517, 586, 616, 734, 810, 906, 947, 989
Montana 406
Nevada 702, 725, 775
New Hampshire 603
Pennsylvania 215, 267, 272, 412, 484, 570, 610, 717, 724, 814, 878
Washington 206, 253, 360, 425, 509
 
For ease of use you can  copy & paste the section below into your FrontSpin settings, which includes all the states above. 
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