User Training
- List Status Terms and Meanings
- Email Template Variables
- Unsubscribe From SMS Using Opt-Out Keywords
- SMS Text Messages
- Email Opens/Clicks Notifications
- Adding A Default Call Result In Playbooks
- Activity Reporting: FrontSpin vs. Salesforce
- Importing Leads/Contacts (via CSV File) In Salesforce
- Importing Leads (via CSV File) In FrontSpin
- Lead Status vs. Call Result
- Creating and Managing Opportunities
- Caller ID Options
- Adding a New Lead/Contact
- Manually Moving, Adding or Removing Leads/Contacts In Lists
- Using Other/Social Playbook Steps
- On-Demand Call Recording
- Using & Managing List Tags
- Best Practices for Leaving Pre-Recorded Voicemails
- Creating Lists & Playbooks from Salesforce Reports
- User Settings and Configuration Guide