What’s new in FrontSpin?
1) Inbound Call Desktop Level Notifications
Now users can enable Desktop Level Notifications for inbound calls (if a user doesn’t have FrontSpin tab on focus, etc). To enable it, users would need to go to Settings => Notifications => Inbound Calls Notifications => It will show a pop up in Chrome asking to Allow and users would need to Allow:
2) Conference/Warm Transfer to ACD Queue
Got a hot prospect that is ready for a demo right away? Now i.e. SDRs can conference in AE Team Members in Real Time by calling ACD Queue and reach the first available person.